Privacy

When can asky staff know who asked?

When you ask without your name, the person answering doesn't know it's from you, and neither does anyone who sees the question.

But asky keeps who sent the question, so it can stop threats and bullying. That information is shown only to the Trust & Safety team, and only under these conditions:

  • Only from a report or an open investigation, with a written reason and the case number.
  • After two-step verification, with temporary access for that case only.
  • Every time is recorded: who looked, when and why.
  • Sometimes the team tells you that it looked, without naming the question.

With every question, from a member or from a guest without an account, asky keeps the IP address, the device and browser, its language and the country, for the same reason and under the same conditions.

And that record is reviewed every month.

What asky takes from Facebook

If you sign in with Facebook, asky takes only:

  • Your name and email, to create your account.
  • Your profile photo, only if you don't have a photo here yet. It's checked like any photo you upload.
  • Which of your Facebook friends also use asky, to suggest them to you and to tell them you joined. Friends who don't use asky are never stored.
  • Facebook's sign-in key is kept encrypted for an hour at most, and deleted as soon as your friends are read.

To remove it, unlink Facebook from your linked accounts, or remove asky from "Apps and websites" in your Facebook settings. Either way, the friends list is deleted right away. Your photo stays until you change it.

Linked accounts